Terms of Service

What Unico is

Unico is a Shopify app. It connects to your store via the Shopify API, installs a pixel on your storefront to collect behavioral signals, shows behavior-driven popups, creates the discounts those popups offer, and attributes the revenue they generate.

Unico currently supports Shopify only. If your store migrates to a different commerce platform, Unico will stop functioning until a compatible integration is available.

Your account and store

One Unico installation covers one Shopify store. Each store has its own catalog sync, signal history, surfaces, popup designs, discount rules, and billing subscription.

You must have authority to install apps on the store. Keep your console credentials secure and notify us immediately at team@aco-commerce.com if you suspect unauthorized access.

Plans and billing

Unico offers a free plan and paid monthly plans (currently Starter at $29.99, Launch at $49.99, and Growth at $99.99 USD per month). Paid plans include an attributed-revenue allowance; if your store exceeds it, popups pause until you upgrade or the next cycle begins. Plan names, prices, and allowances are shown in the product before you subscribe and may change for new subscriptions with notice.

• All billing runs through Shopify. Charges appear on your Shopify invoice on your normal billing cycle — we never charge your card directly.
• Unless a trial is explicitly offered at checkout, paid plans bill from the moment you approve the subscription.
• You can change or cancel at any time. Cancellation stops future charges; access continues until the end of the paid period. Refunds, if any, follow Shopify's billing policy.
• If a charge fails, Shopify notifies you and we may pause paid features until billing is resolved.

Discounts your popups publish

Popups offer discounts Unico creates on your store via Shopify. You control the bounds — the tiers, minimums, and caps you configure — and Unico never exceeds them.

You are responsible for the offers themselves: honoring every published discount at checkout, and making sure your promotions comply with applicable advertising, pricing, tax, and consumer protection laws in every market you sell to.

Acceptable use

Use Unico to run popups and offers on your own Shopify storefront. You may not:

• Send synthetic or fraudulent events to Unico.
• Reverse-engineer or replicate Unico's scoring models beyond public documentation.
• Resell or sublicense Unico's functionality without a written agreement.
• Use Unico in a way that violates Shopify's partner policies or any applicable law.
• Display popups that are deceptive, or collect shopper data your own privacy notice doesn't disclose.

Your data and content

You retain ownership of your catalog, order, and configuration data. You grant us a license to process it solely to operate, secure, and improve Unico for your store. How we handle personal data is described in our Privacy Policy.

Intellectual property

Unico's software, edge workers, ranking models, signal computation logic, and popup templates are owned by Unico and its licensors. You retain ownership of your catalog data. These terms grant no ownership rights — only the limited right to use Unico on your store while subscribed.

Availability and fallback behavior

We aim for continuous availability, but the service may be briefly unavailable during maintenance or incidents. If the decision API is unreachable, your storefront keeps working: popups simply don't render and no error is shown to shoppers.

Support

Help is available through the in-app support page and at team@aco-commerce.com. Paid plans include priority support.

No guarantee of lift

Lift and revenue figures shown in the product reflect measured past performance on your store — they are not a promise of future results, and fees are for operating the service, not for guaranteed outcomes.

Suspension and termination

We may suspend or terminate access for violations of these terms, fraud or abuse, or prolonged billing failure. You may terminate at any time by cancelling your subscription and uninstalling the app — uninstalling stops all collection and triggers deletion of your store's data as described in the Privacy Policy.

Liability

To the maximum extent permitted by law, Unico is not liable for indirect, incidental, consequential, or punitive damages, or for lost profits or revenue, arising from your use of the product. Our total liability for any claim is limited to the fees you paid in the 12 months before the claim arose.

You agree to indemnify Unico against claims arising from your misuse of the product, your published offers and popups, or your violation of law or these terms.

Changes to these terms

We may update these terms as the product evolves. Material changes will be announced in the product and reflected in the “last updated” date below. Continued use after a change takes effect means you accept the updated terms.

General

These terms, with the Privacy Policy, are the entire agreement for Unico. If any provision is unenforceable, the rest stand. You may not assign these terms without our consent; we may assign them in connection with a merger or sale of the business. They are governed by the laws of the jurisdiction in which Unico is established, excluding conflict-of-law rules. Questions: team@aco-commerce.com.